LOS ANGELES – EVgo Inc., one of the largest public fast-charging networks for electric vehicles (EVs) in the United States, announced the launch of EVgo ReNew, an enhanced and comprehensive maintenance program aimed at ensuring that stations across EVgo’s charging network meet its quality and technology standards.
The program, which will be implemented over the coming year, aims to replace, upgrade, or in some cases retire, hundreds of stations with the goal of enhancing charger availability and building range confidence for EV drivers of all types. The effort includes ramping up in-person preventative health checks of chargers, improving system monitoring, diagnostic, and recovery tools, replacing legacy equipment, and retiring problematic chargers if replacement or upgrade is impractical.
EVgo ReNew is divided into six core pillars that outline EVgo’s approach to reliability, including prevention, diagnostics, rapid response, analysis, resilience, and continuous customer service. The company will evaluate sites based on historical charger performance, current and forecasted user demand, technical capacity at the location, and proximity to other fast charging stations.
“The EVgo ReNew program represents our ongoing dedication to reliability as we proactively modernize legacy infrastructure and work to deliver the consistent, high-quality charging experience customers expect across our network,” said Cathy Zoi, CEO at EVgo. The company aims to install new chargers with power levels up to 350kW and will work with site host partners to assess factors like charger placement, station size, and power levels to ensure charging options provide the greatest value for their customers and the community.
The program is designed to ensure that all EV drivers will be able to take advantage of reliable, convenient, and fast charging sessions across EVgo’s nationwide network. During the first three quarters of 2022, EVgo upgraded, replaced or removed 125 charging stalls and is actively working with partners and site hosts to evaluate upgrading, replacing, or removing hundreds of additional charging stalls in 2023.