What’s Happening: Rivian R1T has been ranked the highest among all segments in the J.D. Power 2023 U.S. Electric Vehicle Experience (EVX) Ownership Study, earning the award for the most satisfying ownership experience among premium battery electric vehicles. The study measures EV owners’ satisfaction in premium and mass-market segments across 10 factors.
Why It Matters: The J.D. Power 2023 U.S. EVX Ownership Study sets the standard for benchmarking EV owner satisfaction with critical attributes that affect the EV ownership experience. Rivian R1T has been recognized for going beyond the vehicle to deliver the most enjoyable ownership experience in the industry.
Key Points:
- The Rivian R1T has been ranked the highest among all segments in the J.D. Power 2023 U.S. Electric Vehicle Experience (EVX) Ownership Study.
- The study measures electric vehicle owners’ satisfaction in premium and mass-market segments across 10 factors.
- The Rivian R1T was ranked highest among premium battery electric vehicles in seven out of 10 key ownership factors, including driving enjoyment, vehicle quality and reliability, service experience, interior/exterior styling, cost of ownership, ease of charging at home, and accuracy of stated battery range.
- The J.D. Power 2023 U.S. EVX Ownership Study was fielded August-December 2022 and surveyed more than 7,000 owners about 60 different 2022-2023 model year battery electric (BEV) and plug-in hybrid (PHEV) vehicles.
Bottom Line: The Rivian R1T has been recognized as the most satisfying ownership experience among premium battery electric vehicles by the J.D. Power 2023 U.S. Electric Vehicle Experience (EVX) Ownership Study, setting the standard for benchmarking EV owner satisfaction with critical attributes that affect the EV ownership experience.
