CAMDEN, N.J. – Subaru of America, Inc. (SOA) has announced a recall for select 2023 Subaru Solterra vehicles due to a safety issue. The recall affects 1,182 model year 2023 Subaru Solterras and is the result of a previous recall that required the replacement of original hub bolts.
According to Subaru, the issue arose from a team of contractors who did not properly complete the repair procedure at two port locations. As a result, the bolts may be significantly under-torqued, posing a safety risk. In an effort to ensure the safety of its customers, SOA is recalling all vehicles repaired at all port locations supported by the third-party contractor. Vehicles that were not repaired at the affected port locations and those without the original hub bolt concern are not affected.
To remedy the situation, Subaru retailers will inspect the hub bolts and, if necessary, retorque them to the proper specification. Customers are advised not to drive their vehicles until the inspection and repair have been completed. Towing will be offered at no cost to the customer.
Vehicle owners will be contacted by mail and can also check their vehicle’s recall status by visiting subaru.com/recalls, NHTSA.gov/recalls, or by calling the Vehicle Safety Hotline at 888-327-4236. The hotline is available Monday to Friday from 8 a.m. to 8 p.m. ET and TTY services are available for hearing-impaired customers at 800-424-9153.