Sign up for our popular daily email to catch all the latest EV news!
Electric Era has introduced a new charging station network designed to enhance the experience for electric vehicle (EV) drivers. This initiative aims to make high-reliability DC fast chargers more accessible and visible, regardless of the retail branding at each site.
Key Highlights
- High Customer Satisfaction: Chargers boast a 96% positive PlugShare score, with 90% session reliability and 98% per-port uptime.
- Visibility Improvement: The network makes Electric Era chargers discoverable on platforms like PlugShare and Google Maps, even when branded under retailers such as Costco Wholesale or Plaid Pantry.
- Retail Benefits: Helps retailers attract affluent EV owners to boost business and customer loyalty.
- Engineering Expertise: Built by former SpaceX, Starlink, Blue Origin, and Amazon Project Kuiper engineers for superior reliability.
- User-Friendly Features: Supports tap-and-pay without apps, 200 kW charging power, and dual CCS and NACS cables.
- Future Integrations: Expected to appear in OEM systems from Ford, Rivian, and General Motors.
Enhancing EV Charging Accessibility
Electric Era’s chargers have earned strong praise from users for their dependability in the competitive EV charging landscape. Previously, locating these chargers proved challenging because they often appeared under partner brands like Costco Wholesale, Plaid Pantry, and Skycharger. The new Electric Era Charging Station Network addresses this by integrating locations into OEM vehicle mapping systems and third-party platforms.
This launch aligns with the company’s goal to create the most reliable EV charging infrastructure in America. By making chargers visible under the Electric Era name, drivers can easily find and filter for these stations in apps and maps. The network is already live on PlugShare and Google Maps, with upcoming availability on Hubject and WEX fleet management platforms.
Tesla has incorporated Electric Era chargers into its mapping under the Tesla Third Party Charging program, recognizing their high reliability. For retailers, this network serves as a tool to draw in EV drivers, fostering brand affinity and loyalty programs amid growing EV adoption.
A Focus on Reliability and Innovation
Reliability stands out as a key differentiator in the EV charging industry. Electric Era’s team, composed of engineers from aerospace backgrounds, designed chargers with automated fault detection and over-the-air repairs. This approach mirrors satellite engineering, where on-site fixes are impossible, ensuring 98.5% or better per-port uptime—a commitment backed financially by the company.
Customer feedback highlights this success, with nearly 70% of users returning as repeat customers. Reviews on PlugShare and Google Maps commend the ease of use, including tap-and-pay options without needing a specialized app. Users also appreciate the high-speed 200 kW charging capability and compatibility with both CCS and NACS cables.
As the network expands, more automakers like Ford, Rivian, and General Motors are anticipated to add Electric Era locations to their in-car mapping systems. This will enable seamless discovery for drivers on the road, supporting the broader shift toward electric vehicles.
Benefits for Businesses and Drivers
The Electric Era Charging Station Network not only aids individual drivers but also empowers retail partners. By leveraging Level-3 charging, businesses can attract new customers and grow amid the increasing number of affluent EV owners. The network’s emphasis on remote serviceability ensures consistent performance, reducing downtime and enhancing user trust.
Quincy Lee, Electric Era’s founder and CEO—a former SpaceX satellite engineer—emphasizes transforming the industry through reliability. This mindset has positioned Electric Era as a leader, with chargers that prioritize user convenience and operational excellence.
Overall, this development marks a significant step in making EV charging more intuitive and reliable, benefiting both consumers and retailers in the evolving electric mobility ecosystem.
Sign up for our popular daily email to catch all the latest EV news!
