EVgo Inc., one of the largest public fast-charging networks for electric vehicles (EVs) in the nation, has launched a new video series titled “Charge Talk.” The series is dedicated to informing both existing and potential EV drivers about the most recent developments and frequently raised queries regarding EV charging. The inaugural three episodes are now accessible online, with new episodes set to be released monthly. The latest episode provides insights on the CCS and the North American Charging Standard (NACS) connectors, outlining what EV drivers might anticipate as charging networks like EVgo progress to fulfill customer requirements.
Why It Matters
“Charge Talk” serves as a testament to EVgo’s unwavering dedication to fostering education and transparency to facilitate widespread EV adoption and the expansion of charging infrastructure. In 2021, EVgo launched Connect the Watts™, a project aimed at uniting the EV charging community to establish best practices and expedite fast charger deployment. Furthermore, EVgo announced EVgo ReNew™ earlier this year, a comprehensive network upgrade initiative intended to enhance uptime and fortify range confidence for all EV drivers. Positioned as an extension to EVgo ReNew, the “Charge Talk” series emphasizes consumer education, with an objective of increasing successful charging sessions for EV drivers.
Key Points
- With a surge in EV sales, industry experts predict the need for over 300,000 public fast chargers by 2030 to cater to the EV charging demand.
- As public charging extends into new territories, first-time EV drivers are seeking information for an optimal charging experience.
- EVgo is expanding its network and creating educational content in partnership with car manufacturers and site hosts to assist these drivers.
- The “Charge Talk” series and other short videos will provide information on topics such as session initiation, charging speeds, and charging payment methods.
Bottom Line
EVgo remains committed to offering an exceptional customer experience. The company aims to equip new EV drivers with the necessary resources for successful use of public fast charging. Dennis Kish, Chief Operating Officer at EVgo, stressed the importance of following instructions on the charger screen and plugging in the connector first, as one of the key pieces of advice for new EV drivers. EVgo continues to be dedicated to its educational efforts to assist drivers in transitioning to clean transportation confidently. The “Charge Talk” series is expected to address frequently asked questions and dispel prevalent misconceptions among new EV owners and prospective EV buyers, based on inquiries and comments received via social media, emails, and trending topics in news articles and reports. The “Charge Talk” series, EVgo ReNew videos, and other short topics can be accessed on the EVgo YouTube page.
