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In a recent surprise investigation by the Canadian Broadcast Company (CBC) Marketplace, FLO has been highlighted as the pinnacle of reliability in the electric vehicle (EV) charging network sector. This revelation comes at a time when the efficiency and dependability of EV charging infrastructures are under intense scrutiny, with the automotive industry and consumers alike gearing up for a future dominated by electric mobility.
CBC’s Marketplace, a program revered for its diligent consumer advocacy and investigative journalism, embarked on an evaluation titled “Putting Electric Vehicles to the Test: Are We Ready for 2035?” Through this investigation, it was discovered that FLO was the only network to exhibit flawless performance across all visited stations, setting a benchmark for operational excellence.
See also: FLO to Manufacture New Ultra DC Fast Charger in Michigan
The report meticulously detailed encounters with difficulties at seven out of twelve stations tested, spanning across various competitors including Ivy, ChargePoint, and Petro-Canada. Issues ranged from complications in initiating or concluding charging sessions to failures in processing payments via apps or credit card readers. Notably, two stations, one each from ChargePoint and Petro-Canada, were entirely inoperative. Contrasting sharply, FLO’s stations showcased no such impediments, underscoring its superior reliability.
Louis Tremblay, FLO’s President and CEO, articulated the company’s dedication to maintaining high service uptime, which he described as an “obsession” rather than a mere fortunate occurrence. FLO’s impressive claim of over 98% network uptime not only underscores its commitment to quality but also positions it as a leader amidst fierce competition in the EV charging domain.
Martin Brière, the Chief Network and Experience Officer at FLO, attributed this unparalleled reliability to the robustness of FLO’s Network Operations System. This system enables round-the-clock monitoring of the network’s chargers, ensuring swift resolution of any arising issues. Brière’s remarks resonate with the company’s vision of setting a new standard for network uptime, advocating for such reliability to be the industry norm.
FLO’s contribution to the EV charging ecosystem extends beyond its reliable network. With a mission to combat climate change and expedite the transition to electric vehicles, FLO offers a comprehensive range of smart charging solutions. Operating across North America, the company supports over 1.5 million charging events monthly, facilitated by its extensive deployment of over 100,000 fast and level 2 EV charging stations.
For those interested in learning more about FLO’s dedication to advancing EV charging infrastructure and its commitment to sustainability, further information can be found at flo.com.
About FLO: FLO stands as a prominent figure in the North American EV charging network landscape, advocating for environmental responsibility through its integrated services and products. The company prides itself on delivering an unparalleled charging experience, evident in its slogan “EV charging done right™.” Assembled with precision in Michigan and Quebec, FLO’s charging stations reflect the company’s dedication to quality and customer satisfaction.
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