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Mercedes-Benz USA, LLC (MBUSA) has issued a recall for certain 2022-2024 EQB electric SUVs due to a potential risk of high-voltage battery failure, which could lead to a fire while parked or driving. The National Highway Traffic Safety Administration (NHTSA) recall campaign number 25V050000 covers 7,362 affected units, including EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC models. Owners are advised to limit battery charging to 80% until the issue is resolved.
Key Highlights
- Affected Models: 2022-2024 Mercedes-Benz EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC.
- Issue: Potential internal failure of the high-voltage battery, which can cause a fire risk while the vehicle is in use or parked.
- Root Cause: A combination of production variations at the battery supplier and external factors such as electrical current fluctuations in the charging infrastructure or mechanical damage.
- Warning Signs: A high-voltage battery malfunction message may appear in the instrument cluster while driving. However, there may be no warning if the issue occurs while parked.
- Remedy: MBUSA dealers will update the battery management system software at no cost to owners. Until repairs are completed, charging should not exceed 80%.
- Notification Timeline: Dealer notifications begin February 7, 2025, while owner notification letters are expected to be mailed by April 1, 2025.
Next Steps for Owners
Owners should contact MBUSA customer service at 1-800-367-6372 for more details. Additionally, the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or www.nhtsa.gov provides further recall information.
This recall underscores the importance of monitoring EV battery safety as manufacturers refine production processes and charging infrastructure.
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