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Tesla, Inc., a renowned electric vehicle manufacturer, has announced a recall affecting 3,878 units of the 2024 Cybertruck. This recall pertains to an issue where the accelerator pedal pad may dislodge and become trapped by the interior trim, potentially causing unintended vehicle acceleration and increasing the risk of a crash.
Key Highlights
- Recall Scope: All 2024 Cybertruck models manufactured between November 13, 2023, and April 4, 2024.
- Issue: Accelerator pedal pad may dislodge, leading to potential unintended acceleration.
- Risk: Increased likelihood of collision due to compromised pedal operation.
- Remedy: Free replacement or repair of the accelerator pedal assembly by Tesla.
- Owner Notification: Scheduled for June 2024.
- Contact Information: Tesla customer service at 1-877-798-3752 or the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236.
Detailed Overview
Tesla has initiated this recall following the identification that an unapproved lubricant used during the assembly process might cause the accelerator pedal pad to slip and become lodged within the vehicle’s interior trim. This defect directly impacts the vehicle’s speed control component, posing significant safety risks.
Tesla’s Immediate Actions
To address this safety concern, Tesla will replace or rework the accelerator pedal assembly at no charge to the vehicle owners. The company has already adjusted the production process to eliminate this issue in units currently being manufactured. Owners will be informed directly through notification letters, which are expected to be dispatched by mid-June 2024.
Chronology of Events
The issue came to Tesla’s attention through customer claims in late March 2024. After an extensive review, including vehicle data logs and engineering tests, Tesla confirmed the defect and decided on a proactive recall by mid-April.
Safety and Customer Service
Tesla reiterates the importance of safety and customer satisfaction. The company advises all affected owners to contact Tesla service or the NHTSA for any immediate concerns. According to Tesla, there have been no reported collisions, injuries, or fatalities associated with this issue to date.
For more information, owners can reach out to Tesla customer service or visit the NHTSA website. Tesla is committed to resolving this issue promptly to ensure the safety and satisfaction of all its customers.
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